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Email Writing Practice Sets Qs :: Practice Set 11

Home > Freshers Archives > Email Writing 11 > Email Writing Mock Test Qs
Using the following phrases,Write an e-mail to express an Apology After Cancellation of Order
Question :: 1
Outline:

acknowledge receipt - letter - reasons - canceling your purchase - misunderstanding - led - cancellation - the matter up with management - problem - does not occur - valued customers - satisfaction - primary concerns - Please accept our apology

Points to Remember :
  • You can use your own phrases along with all the Phrases/Outlines given in question(Make sure you insert all the words into the body of your mail).
  • Write the starting and end salutations properly.
  • Don’t skip any of the given words/phrases.
  • Addressing and signing should be as information given in question.Sign the name with the name provided in the question, avoid using your own name. In case it is not mentioned then only use your own name with proper designation. Always write “Regards”, “Thanks”, “Warm Regards” before signing it.   
  • It is advisable to write in normal English with good grammar and spelling and punctuation in TCS email Topics.
  • Time limit for Mock Test will be 10 minutes (Same as TCS Email Writing Test), However Practice Set don't have time limit.
  • Common grammatical rules, punctuation should be according to standard English.
  • Use simple sentences rather than compound and complex sentences.
  • Proper word order is very important to convey the intended meaning.

Rate This: +0 -0

Rating : 7/10

Total Time : 9 Min

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Total Spelling Mistake: 13

" Xyz,
D.no 2-15,
Ngo Colony,
Nandyal-523346.

Date 15th August 2018

To
The Sbi Bank Manger,
Ngo Colony Branch,
Nandyal.

Sub: Delay Your Services.
Respected Sir,
This is to inform problem on your services . My name is suresh, From past two years i had maintained one saving account in your bank and i am always good customer for you. But some services are coming to customer very late .
No Services is send to customer ,day by day your services reduced and your employee work very worse and i had faced one service also that's one is atm card . I had lost my atm since four days back but i consult bank that's your branch not given new atm still today .
So i request please improve your services and take ratings from customer about your branch also.

Yours faithfully,
SureshKumar."



Total Used Phrase/Outline: 1

" Xyz,
D.no 2-15,
Ngo Colony,
Nandyal-523346.

Date 15th August 2018

To
The Sbi Bank Manger,
Ngo Colony Branch,
Nandyal.

Sub: Delay Your Services.
Respected Sir,
This is to inform problem on your services . My name is suresh, From past two years i had maintained one saving account in your bank and i am always good customer for you. But some services are coming to customer very late .
No Services is send to customer ,day by day your services reduced and your employee work very worse and i had faced one service also that's one is atm card . I had lost my atm since four days back but i consult bank that's your branch not given new atm still today .
So i request please improve your services and take ratings from customer about your branch also.

Yours faithfully,
SureshKumar."


Total Unused Phrase/Outline: 13
1. acknowledge receipt 2. letter 3. reasons 4. canceling your purchase 5. misunderstanding 6. led 7. cancellation 8. the matter up with management 9. does not occur 10. valued customers 11. satisfaction 12. primary concerns 13. Please accept our apology


Total Words Count: 138

Total Time: 9 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +0 -0

Rating : 6/10

Total Time : 10 Min

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Total Spelling Mistake: 0

" Dear Customer,
I am a manager for alpha products. I am writing this email to inform you that canceling your purchase due to some technical reasons and misunderstanding has led about product. I am attaching you the letter and the acknowledge receipt. I promise you that this problem does not occur again in future. Our company primary concerns are valued customers and their satisfaction. Please, accept our apology.

Regards,
ABC."



Total Used Phrase/Outline: 11

" Dear Customer,
I am a manager for alpha products. I am writing this email to inform you that canceling your purchase due to some technical reasons and misunderstanding has led about product. I am attaching you the letter and the acknow led ge receipt . I promise you that this problem does not occur again in future. Our company primary concerns are valued customers and their satisfaction . Please, accept our apology.

Regards,
ABC."


Total Unused Phrase/Outline: 3
1. cancellation 2. the matter up with management 3. Please accept our apology


Total Words Count: 70

Total Time: 10 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +0 -0

Rating : 9/10

Total Time : 10 Min

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Total Spelling Mistake: 1

" Dear customer
I am the manager of the company and I have attached you a letter along with a acknowledge receipt regarding the product. I have mentioned the reasons for cancelling your purchase. A misunderstanding has led to cancelation of the product and I have sent the matter up with management. As a manager I assure you that this problem does not occur frequently . As a company our primary concerns are satisfaction of valued customers. please accept our apology"



Total Used Phrase/Outline: 12

" Dear customer
I am the manager of the company and I have attached you a letter along with a acknow led ge receipt regarding the product. I have mentioned the reasons for cancelling your purchase. A misunderstanding has led to cancelation of the product and I have sent the matter up with management . As a manager I assure you that this problem does not occur frequently . As a company our primary concerns are satisfaction of valued customers . please accept our apology"


Total Unused Phrase/Outline: 2
1. canceling your purchase 2. cancellation


Total Words Count: 79

Total Time: 10 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +0 -0

Rating : 9/10

Total Time : 10 Min

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Total Spelling Mistake: 1

" Dear customer,

We would like to express our sincere apology for the cancellation of your order made to us. There was some misunderstanding which led to canceling your order. We have also sent a letter stating the reasons of cancellation. Kindly acknowledge the receipt as the matter up with management.

We assure you that the problem does not occur again. Our primary concerns satisfaction of our valued customers.Please accept our apology.

Regards,
John"



Total Used Phrase/Outline: 12

" Dear customer,

We would like to express our sincere apology for the cancellation of your order made to us. There was some misunderstanding which led to canceling your order. We have also sent a letter stating the reasons of cancellation . Kindly acknow led ge the receipt as the matter up with management .

We assure you that the problem does not occur again. Our primary concerns satisfaction of our valued customers . Please accept our apology.

Regards,
John"


Total Unused Phrase/Outline: 2
1. acknowledge receipt 2. canceling your purchase


Total Words Count: 73

Total Time: 10 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +0 -0

Rating : 9/10

Total Time : 10 Min

Add Comments
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Sorry No comments found

Total Spelling Mistake: 3

" Hello Sir,
I am writing this email to inform about the cancelation of my order. I have received acknowledge receipt and letter. I am canceling my purchase due to some issues. Because your product is not fit to me. That is why i am canceling order. Don not make any misunderstanding let me do my cancellation. Please convey my reasons to the matter up with management and this problem does not occur to valued custemers. For the customer satisfaction please think about and solve some primary concerns. I request you to Please accept my apology.

thanks and regards



























Thanks and Regards,
Harsha"



Total Used Phrase/Outline: 11

" Hello Sir,
I am writing this email to inform about the cancelation of my order. I have received acknow led ge receipt and letter . I am canceling my purchase due to some issues. Because your product is not fit to me. That is why i am canceling order. Don not make any misunderstanding let me do my cancellation . Please convey my reasons to the matter up with management and this problem does not occur to valued custemers. For the customer satisfaction please think about and solve some primary concerns . I request you to Please accept my apology.

thanks and regards



























Thanks and Regards,
Harsha"


Total Unused Phrase/Outline: 3
1. canceling your purchase 2. valued customers 3. Please accept our apology


Total Words Count: 102

Total Time: 10 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +0 -0

Rating : 9/10

Total Time : 10 Min

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Sorry No comments found

Total Spelling Mistake: 1

" Dear sir,
I am here to inform you in this letter why your order has been canceled. we have received the acknowledge receipt from your side. Because of this reasons canceling your purchase due to misunderstanding. This cancellation led to the matter up with management. as soon as your problem is modified and it does not occur again. Because your my valued customers, customer satisfaction is my primary concern. so, please accept our apology.
regards
flipcart."



Total Used Phrase/Outline: 12

" Dear sir,
I am here to inform you in this letter why your order has been cance led . we have received the acknow led ge receipt from your side. Because of this reasons canceling your purchase due to misunderstanding . This cancellation led to the matter up with management . as soon as your problem is modified and it does not occur again. Because your my valued customers , customer satisfaction is my primary concern. so, please accept our apology.
regards
flipcart."


Total Unused Phrase/Outline: 2
1. acknowledge receipt 2. primary concerns


Total Words Count: 76

Total Time: 10 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +0 -0

Rating : 9/10

Total Time : 8 Min

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Total Spelling Mistake: 6

" dear sir
I got a Acknoweldge receipt from your side. I will send you letter about what are the reasons for canceling your purchase. Actually i got a misunderstanding about the project that led to the cancellation of the product. I will take the matter up with management and talk to them about your problem. And i promise you that tis does not occur again aand again as you are the valued customers. Your satifaction is our duty and primary conserns, and again sorry for the cacellation of the product and please accept our apology"



Total Used Phrase/Outline: 11

" dear sir
I got a Acknoweldge receipt from your side. I will send you letter about what are the reasons for canceling your purchase . Actually i got a misunderstanding about the project that led to the cancellation of the product. I will take the matter up with management and talk to them about your problem . And i promise you that tis does not occur again aand again as you are the valued customers . Your satifaction is our duty and primary conserns, and again sorry for the cacellation of the product and please accept our apology"


Total Unused Phrase/Outline: 3
1. acknowledge receipt 2. satisfaction 3. primary concerns


Total Words Count: 95

Total Time: 8 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +1 -0

Rating : 8/10

Total Time : 5 Min

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Total Spelling Mistake: 6

" Dear sir,
I have ordered a product due to some problem i canceling your purchase.so no misunderstanding that led to cancellation of order,that acknowledge receipt of accept my reason and letter.The matter up with management issue problem.so does not occur that would be valued customers satisfaction to exist primary concerns,that need to replace to please accept our apology
Regards and thanks
Flipkart"



Total Used Phrase/Outline: 13

" Dear sir,
I have ordered a product due to some problem i canceling your purchase .so no misunderstanding that led to cancellation of order,that acknow led ge receipt of accept my reason and letter .The matter up with management issue problem .so does not occur that would be valued customers satisfaction to exist primary concerns ,that need to replace to please accept our apology
Regards and thanks
Flipkart"


Total Unused Phrase/Outline: 1
1. reasons


Total Words Count: 62

Total Time: 5 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +0 -0

Rating : 2/10

Total Time : 2 Min

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Total Spelling Mistake: 1

" Dear Sir,
I am in out off the station because of i have canceling my order.so please accept my apology
thank you sir,
as"



Total Used Phrase/Outline: 0

" Dear Sir,
I am in out off the station because of i have canceling my order.so please accept my apology
thank you sir,
as"


Total Unused Phrase/Outline: 14
1. acknowledge receipt 2. letter 3. reasons 4. canceling your purchase 5. misunderstanding 6. led 7. cancellation 8. the matter up with management 9. problem 10. does not occur 11. valued customers 12. satisfaction 13. primary concerns 14. Please accept our apology


Total Words Count: 24

Total Time: 2 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +0 -1

Rating : 2/10

Total Time : 1 Min

Add Comments
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Sorry No comments found

Total Spelling Mistake: 2

" Dear Sir,
i am Acknowlege recei"



Total Used Phrase/Outline: 0

" Dear Sir,
i am Acknowlege recei"


Total Unused Phrase/Outline: 14
1. acknowledge receipt 2. letter 3. reasons 4. canceling your purchase 5. misunderstanding 6. led 7. cancellation 8. the matter up with management 9. problem 10. does not occur 11. valued customers 12. satisfaction 13. primary concerns 14. Please accept our apology


Total Words Count: 6

Total Time: 1 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.