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Email Writing Practice Sets Qs :: Practice Set 11

Home > Freshers Archives > Email Writing 11 > Email Writing Mock Test Qs
Using the following phrases,Write an e-mail to express an Apology After Cancellation of Order
Question :: 1
Outline:

acknowledge receipt - letter - reasons - canceling your purchase - misunderstanding - led - cancellation - the matter up with management - problem - does not occur - valued customers - satisfaction - primary concerns - Please accept our apology

Points to Remember :
  • You can use your own phrases along with all the Phrases/Outlines given in question(Make sure you insert all the words into the body of your mail).
  • Write the starting and end salutations properly.
  • Don’t skip any of the given words/phrases.
  • Addressing and signing should be as information given in question.Sign the name with the name provided in the question, avoid using your own name. In case it is not mentioned then only use your own name with proper designation. Always write “Regards”, “Thanks”, “Warm Regards” before signing it.   
  • It is advisable to write in normal English with good grammar and spelling and punctuation in TCS email Topics.
  • Time limit for Mock Test will be 10 minutes (Same as TCS Email Writing Test), However Practice Set don't have time limit.
  • Common grammatical rules, punctuation should be according to standard English.
  • Use simple sentences rather than compound and complex sentences.
  • Proper word order is very important to convey the intended meaning.

Practice Set Ans

Rate This: +0 -0

Overall Rating : 9/10

Total Time : 7 Min

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Total Spelling Mistake: 1

" Dear Sir/Madam
This letter is regarding your order with acknowledge receipt no.143 ,we are sorry to say that we are cancelling your order of your led because of the reason that there is some problem occurred while placing your order.
Our team has taken charge to get to the problem and the matter up with management and we should take care of that the problem does not occur in the upcoming future.
As you are our valued customer and our primary concerns is customer satisfaction. We are apologizing for the problem occurred while placing the order. Please accept our apology and we assure that it will never occur in future.
Thanks And Regards
XYZ"



Total Used Phrase/Outline: 9

" Dear Sir/Madam
This letter is regarding your order with acknow led ge receipt no.143 ,we are sorry to say that we are cancelling your order of your led because of the reason that there is some problem occurred while placing your order.
Our team has taken charge to get to the problem and the matter up with management and we should take care of that the problem does not occur in the upcoming future.
As you are our valued customer and our primary concerns is customer satisfaction . We are apologizing for the problem occurred while placing the order. Please accept our apology and we assure that it will never occur in future.
Thanks And Regards
XYZ"


Total Unused Phrase/Outline: 5
1. reasons 2. canceling your purchase 3. misunderstanding 4. cancellation 5. valued customers


Total Words Count: 114

Total Time: 7 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Mock Test Ans

Rate This: +0 -0

Overall Rating : 8/10

Total Time : 9 Min

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Total Spelling Mistake: 2

" Dear Sir/Madam,

I would like to bring to your notice the acknowledged receipt no.123456, for the purchase of pampers diapers. The team is sorry to cancel your order purchase from our website. There has been a misunderstanding with the technical team with payment issue, which has led to the cancellation.

The matter has been put up with the management team and they have taken up the issue. Further, the technical team is working on the issue to avoid such problems to our customers.

As you are our valued customer, we will ensure such cases do not occur in future. Customer satisfaction is our primary motive. We request you to accept our apology.

Thank you,
Xyz Team."



Total Used Phrase/Outline: 5

" Dear Sir/Madam,

I would like to bring to your notice the acknow led ged receipt no.123456, for the purchase of pampers diapers. The team is sorry to cancel your order purchase from our website. There has been a misunderstanding with the technical team with payment issue, which has led to the cancellation .

The matter has been put up with the management team and they have taken up the issue. Further, the technical team is working on the issue to avoid such problem s to our customers.

As you are our valued customer, we will ensure such cases do not occur in future. Customer satisfaction is our primary motive. We request you to accept our apology.

Thank you,
Xyz Team."


Total Unused Phrase/Outline: 9
1. acknowledge receipt 2. letter 3. reasons 4. canceling your purchase 5. the matter up with management 6. does not occur 7. valued customers 8. primary concerns 9. Please accept our apology


Total Words Count: 116

Total Time: 9 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Practice Set Ans

Rate This: +0 -0

Overall Rating : 6/10

Total Time : 19 Min

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Total Spelling Mistake: 5

" "



Total Used Phrase/Outline: 8

" Dear Sir/ma'am
I purchased one product from your website. But i am not satisfied with your product because of i didn't get proper acknow led ge receipt s from your site . due to this reason i am canceling your purchase , Don't get misunderstanding me led for cancellation . you could discuss with your manager also this is not big problem . if your staff doing proper work towards the company these type of problem s does not occur . we must valued customers because if you don't valued then we can loose your customers. Satisfied the customer with what way they want that is the primary concern please accept my apology.
Thank you.
Regard's
xyz"


Total Unused Phrase/Outline: 6
1. letter 2. reasons 3. the matter up with management 4. satisfaction 5. primary concerns 6. Please accept our apology


Total Words Count: 108

Total Time: 19 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Practice Set Ans

Rate This: +0 -0

Overall Rating : 5/10

Total Time : 4 Min

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Total Spelling Mistake: 4

" sir,
I purchase a product form your website. And compare your product to the market product.I found that the market product is reasonable for me.
He provide me instant and reasonable price.so i bought the product from market.and i want to cancel my product in immediate basis.
I request you cancel my product,
Thanking you,
Regard's
xyz"



Total Used Phrase/Outline: 0

" sir,
I purchase a product form your website. And compare your product to the market product.I found that the market product is reasonable for me.
He provide me instant and reasonable price.so i bought the product from market.and i want to cancel my product in immediate basis.
I request you cancel my product,
Thanking you,
Regard's
xyz"


Total Unused Phrase/Outline: 14
1. acknowledge receipt 2. letter 3. reasons 4. canceling your purchase 5. misunderstanding 6. led 7. cancellation 8. the matter up with management 9. problem 10. does not occur 11. valued customers 12. satisfaction 13. primary concerns 14. Please accept our apology


Total Words Count: 57

Total Time: 4 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Practice Set Ans

Rate This: +0 -0

Overall Rating : 6/10

Total Time : 5 Min

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Total Spelling Mistake: 7

" Dear Arun,
with the refrance of the me me product cancellation , i would like says that this product which i purchase from your site this product is not sutable for me.I baught this porduct from market with the reasonable price as compare to you price.so i cancel this product.

thanking you,
regards
Dinbandhu"



Total Used Phrase/Outline: 1

" Dear Arun,
with the refrance of the me me product cancellation , i would like says that this product which i purchase from your site this product is not sutable for me.I baught this porduct from market with the reasonable price as compare to you price.so i cancel this product.

thanking you,
regards
Dinbandhu"


Total Unused Phrase/Outline: 13
1. acknowledge receipt 2. letter 3. reasons 4. canceling your purchase 5. misunderstanding 6. led 7. the matter up with management 8. problem 9. does not occur 10. valued customers 11. satisfaction 12. primary concerns 13. Please accept our apology


Total Words Count: 53

Total Time: 5 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Mock Test Ans

Rate This: +0 -0

Overall Rating : 5/10

Total Time : 10 Min

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Sorry No comments found

Total Spelling Mistake: 3

" Dear Sir/Madam,
Last week, I ordered the smartphone from your store. Due to some reason, I want to cancel this order. I want to apologize for this cancellation. Please accept my apology.
Thanks and Regards
Sundus Hasan"



Total Used Phrase/Outline: 1

" Dear Sir/Madam,
Last week, I ordered the smartphone from your store. Due to some reason, I want to cancel this order. I want to apologize for this cancellation . Please accept my apology.
Thanks and Regards
Sundus Hasan"


Total Unused Phrase/Outline: 13
1. acknowledge receipt 2. letter 3. reasons 4. canceling your purchase 5. misunderstanding 6. led 7. the matter up with management 8. problem 9. does not occur 10. valued customers 11. satisfaction 12. primary concerns 13. Please accept our apology


Total Words Count: 37

Total Time: 10 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Mock Test Ans

Rate This: +1 -0

Overall Rating : 8/10

Total Time : 6 Min

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Total Spelling Mistake: 2

" Sir,
This is to acknowledge receipt of the letter reasoned in canceling your purchase of Zara purse. The misunderstanding led to cancellation of the purchase.
The matter is up with the management and We assure you no future problems will occur. You are amongst our valued customers your satisfaction is our primary concern. Please accept our apology.
Thanks
XyZ Tech"



Total Used Phrase/Outline: 10

" Sir,
This is to acknow led ge receipt of the letter reasoned in canceling your purchase of Zara purse. The misunderstanding led to cancellation of the purchase.
The matter is up with the management and We assure you no future problem s will occur. You are amongst our valued customers your satisfaction is our primary concern. Please accept our apology.
Thanks
XyZ Tech"


Total Unused Phrase/Outline: 4
1. reasons 2. the matter up with management 3. does not occur 4. primary concerns


Total Words Count: 60

Total Time: 6 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Mock Test Ans

Rate This: +0 -0

Overall Rating : 9/10

Total Time : 10 Min

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Total Spelling Mistake: 1

" Dear Mr .Patel
I am Monika Kale a Resident of Ram Nagar . I want to tell you about the Acknowledge receipt and go through your letter and I want to canceling your purchase due to certain reasons. Actually it is being by mistake by simple misunderstanding of led which was given faulty and after the matter up with management and the problem not occur next time as we valued customers . And cost is not option bought customer satisfaction is prior.
Our Primary concerns is customer . please accept our apology.
Thanks and Regards
Monika Kale"



Total Used Phrase/Outline: 12

" Dear Mr .Patel
I am Monika Kale a Resident of Ram Nagar . I want to tell you about the Acknow led ge receipt and go through your letter and I want to canceling your purchase due to certain reasons . Actually it is being by mistake by simple misunderstanding of led which was given faulty and after the matter up with management and the problem not occur next time as we valued customers . And cost is not option bought customer satisfaction is prior.
Our Primary concerns is customer . please accept our apology.
Thanks and Regards
Monika Kale"


Total Unused Phrase/Outline: 2
1. cancellation 2. does not occur


Total Words Count: 94

Total Time: 10 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Mock Test Ans

Rate This: +0 -0

Overall Rating : 5/10

Total Time : 4 Min

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Total Spelling Mistake: 1

" Dear ABC,
I r.varalakshmi didn't get acknowledgment receipt so I am writing this letter for the reasons of canceling our purchases












thanks and regards,
R.varalakshmi"



Total Used Phrase/Outline: 3

" Dear ABC,
I r.varalakshmi didn't get acknow led gment receipt so I am writing this letter for the reasons of canceling our purchases












thanks and regards,
R.varalakshmi"


Total Unused Phrase/Outline: 11
1. acknowledge receipt 2. canceling your purchase 3. misunderstanding 4. cancellation 5. the matter up with management 6. problem 7. does not occur 8. valued customers 9. satisfaction 10. primary concerns 11. Please accept our apology


Total Words Count: 25

Total Time: 4 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Mock Test Ans

Rate This: +0 -0

Overall Rating : 9/10

Total Time : 10 Min

Add Comments
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Sorry No comments found

Total Spelling Mistake: 0

" It is a letter to apologise that the order related to acknowledge receipt 2321 has been cancelled, due to some misunderstanding that led to the cancellation. The reasons for cancelling your purchase is been investigated and the matter is up with the management, so that this problem does not occur again. We do not want to lose our valued customers, and their utmost satisfaction is our primary concerns. Please accept our apology."



Total Used Phrase/Outline: 12

" It is a letter to apologise that the order related to acknow led ge receipt 2321 has been cancel led , due to some misunderstanding that led to the cancellation . The reasons for cancelling your purchase is been investigated and the matter is up with the management, so that this problem does not occur again. We do not want to lose our valued customers , and their utmost satisfaction is our primary concerns . Please accept our apology."


Total Unused Phrase/Outline: 2
1. canceling your purchase 2. the matter up with management


Total Words Count: 72

Total Time: 10 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.