Email Writing Online Mock Test :: Mock Test Set 6
acknowledge receipt - letter - reasons - canceling your purchase - misunderstanding - led - cancellation - the matter up with management - problem - does not occur - valued customers - satisfaction - primary concerns - Please accept our apology
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Besides the given phrases and outlines, you can also use your own to build the email content. But, please ensure that you make use of all the mentioned phrases.
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Maintain proper salutations in the beginning and in the end.
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Do not skip any of the given phrases or outlines
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Read the question carefully and extract necessary details like signing and addressing information. Use this information ONLY if it is available in the question. If not, then you can use your own name with relevant designation. Please use “Regardsâ€, “Thanks†and “Warm Regards†in the signature part.
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It is always advisable to use simple English with perfect grammar, punctuation and no spelling mistakes in TCS email topics.
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Similar to the TCS Email Writing Test, the time limit for Mock Test is 10 minutes. However, Practice set doesn’t have a time limit.
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Please keep in mind the common grammar and punctuation rules and maintain proper words while constructing the sentences.
This is to inform you that we are cancelling your purchase of 10,000 visiting cards, which we promised to deliver in 3 days. Unfortunately we faced a technical glitch and our printing machine stopped working.
We are extremely sorry for the inconvenience and misunderstanding caused. We have attached acknowledge receipt along with this letter. Mean time, we have initiate refund process for your money and let the matter up with management. Please accept our apology for the critical reasons and we promise that this does not occur. You are our valued customer and your satisfaction is our primary concerns.
Please reach us for any other query.
Regards,
Operation Manager.
ABC Company
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sub: Regret For Cancelling The Order
I'm the Operation Manager of the ABC company, this is to inform you that we are very sorry we will not be able to complete the order for the Acknowledge receipt no.12345.
The letter behind the reason for cancelling your purchase is to inform you that due to some technical glitches we will not be able to complete your order.
We apologies for the cancellation we take up the matter with management and we will come out the problem very soon so, that it will not bother you in the future.
As you are a valued customer, my very primary concern that your order will be fulfilled in time in the near future.
so, please accept our apology.
Regards,
Operation manager,
ABC company
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Dear Mr Anit Kumar
This is to inform about cancelling your purchase of 10,000 visting card whuich was to be delievered in 3 days . We kindly acknowledge the problem that you would be facing as we are facing some primary concern with technical problem. Our printing machine stopped working so we are looking up with the matter with the management. We accept your apology of and we regret that we could not deliver youir product in time . Hope the letter helps you helps in solving you issues and your satisfaction is uor primary concern as you are our valued customer.
Thanking You
Operation Manager
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I am Himaanshu, Operation Manager of ABC printing LTD. I apologies on behalf of our company. I have to say in regret that i am going to canceling your purchase order of 10,000 visiting cards.
which supposed to delivered in 3 days. hence i sending you Acknowledge receipt by letter.
Reason behind this cancellation is that our printing machine has some technical problem therefore it is stopped working and currently in under maintenance.
I have been discussing the matter up with management. Let me assure you this kind of problem does not occur in future.
As we valued customers demand and our primary concerns is customer satisfaction, please accept our apology.
We will let you know once our machine will be repaired. I hope you will understand our problem,
Please do not hesitate to share your perspective.
Regards,
Himaanshu Kher
ABC printing LTD.
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I regret to inform you that we are canceling your purchase and sending back your acknowledge receipt because the reason is we have some technical problem with our machines.I spoke the matter up with management about the cancellation of your purchase. You are a valued customers for us. My primary concern is your satisfaction. Please don't misunderstand us.This problem does not occur before, I wrote a letter regarding reasons to my management. Please accept our apology.
Thank you
Warms and Regards,
Operations Manager.
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Subject: Apology Letter.
Dear Amit
I am operations manager of ABC company. I am sorry for the canceling your purchase. I have sent you acknowledge receipt by the letter. Due to some misunderstanding machine stopped working so that's why we have to sent a Cancellation report. I promise you that this problem does not occur again and I trying to discuss the matter up with management. I want tell you that you are our valued customers and your satisfaction are our primary concern.
So please accept our apology
Thank You
Regards
Sushma Shaw
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you have order a 10,000 visiting cards .
sorry for saying this
because of company machine are suddenly stop
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I am operation manager of ABC company. we are very happy to saw your order of 10,000 visiting cards but we are sorry. unfortunately by technical glitch, the machine get stopped it function. I hope you understand that this information will reach you .Better next time we do this properly.Visit again
Thank you sir.
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Sorry, For the canceling your purchase. Acknowledge receipt is sent to you by letter. We want know your reasons for canceling your purchase. We misunderstanding due some technical errors and led to cancellation of your order. This is the matter up with management. We will solve the problem that you are facing with and we will not let it go again. The problem does not occur to you again. We will give more value to our customers and you will be one of the valued customers and your satisfaction is our primary concerns. Please accept our apology. We will check your order status and let you know about that.
Regards,
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