Email Writing Practice Sets Qs :: Practice Set 16
online - shopping - damaged - goods - refund or return
Â
-
Besides the given phrases and outlines, you can also use your own to build the email content. But, please ensure that you make use of all the mentioned phrases.
-
Maintain proper salutations in the beginning and in the end.
-
Do not skip any of the given phrases or outlines
-
Read the question carefully and extract necessary details like signing and addressing information. Use this information ONLY if it is available in the question. If not, then you can use your own name with relevant designation. Please use “Regardsâ€, “Thanks†and “Warm Regards†in the signature part.
-
It is always advisable to use simple English with perfect grammar, punctuation and no spelling mistakes in TCS email topics.
-
Similar to the TCS Email Writing Test, the time limit for Mock Test is 10 minutes. However, Practice set doesn’t have a time limit.
-
Please keep in mind the common grammar and punctuation rules and maintain proper words while constructing the sentences.
Dear XYZ Company,
I ordered goods online from your company mobile application on date 10-12-2020 & goods delivered on 15th of the same month, the goods which I received was damaged, please find the below pictures of the damaged goods & order details of the goods & I need refund my money asap, so initiate the process of refund because i don't want any exchange now.
Regards
Satyam
Please login to add comments
Loading
As a user and benificiary of your Online Shopping webiste I have purchased a lot of product from your website.Till before the last product i have purchased i didn't even found a single damaged product.First time i have got a damaged product from your Online Shopping company.I didn't expect this kind of service from your company.May be by mistake the damaged products was accidentaly sent to me.Just check the goods before the packaging and while receiving from the retailer.
I request you to return or refund for the product i have purchased.I am expecting the reply from you as soon as possible.Avoid this kind mistakes with the customers to make stay them with your online shopping company.
Thanking You,
Regards
XYZ,
ABC.
Please login to add comments
Loading
I have ordered the top in online shopping during last week.But i have received a damaged goods.The corner of the top is damaged.The cost of the top is Rs.400,can you please refund my money or shall i return this top and exchange another top for that .
Thanks and Regards
R.KIRUTHIKA
Please login to add comments
Loading
I am a customer your online shopping company.
Last week,I was ordered a new phone that was not much goods, that was damaged.
I would like to return that mobile phone or else you should be refund of that mobile phone.
Thank you.
Please login to add comments
Loading
I am here to complain about a damaged product from your online shopping company.
Last time also i got these issues of broken goods. But this time I will make this as a bigger issue.
I need a refund or return this time.
Regards,
Naren.
Please login to add comments
Loading
I am writing this mail to inform you that I decide to buy a trucking goods on online shopping that I received on yesterday but the quality of the product is not good. I decided to return the product ,so please refund the money to my account.
Regards
Thanigair
Please login to add comments
Loading