Zoho has announced a job notification for the post of Technical Support Engineer. A student from Any discipline can apply for Zoho Recruitment 2022. Interested and eligible candidates can read more details below.

Zoho Recruitment 2022:

Company NameZoho
Post NameTechnical Support Engineer
Salary 5.6 LPA*
Job LocationChennai
Batch 2022/21/20/19/18/17

Job Description:

Zoho is hiring candidates for the post of Technical Support Engineer.

Job Responsibilities:

  • Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
  • Should be able to build a rapport with the customer, with clear and confident communication.
  • Focus to be on customer satisfaction and first-time resolution.
  • Engaging with the technical team for providing faster resolutions to technical issues.
  • Working closely with the technical content team to identify gaps in the help module.
  • Willingness to work night shifts.

    Eligibility Criteria:

    Any Graduate in any field

    Preferred skill:

    Should have excellent verbal and written communication skills.

    ready to work for 24*7 shifts with outstanding customer handling skills.

    good understanding of modern IT management,

    ITSM concepts, exposure in Microsoft OSs

    basic networking concepts, knowledge in Windows OS/applications

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About Zoho:

Zoho Corporation is an Indian multinational technology company that makes web-based business tools. It is best known for an online office suite named Zoho