Zoho recruitment 2022 Technical Support Engineer Latest job update

Zoho has announced a job notification for the post of Technical Support Engineer. A student from Any discipline can apply for Zoho Recruitment 2021. Interested and eligible candidates can read more details below.

Zoho Recruitment 2021:

Job Description:

Zoho is hiring candidates for the post of Technical Support Engineer.

Job Responsibilities:

• Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
• Should be able to build a rapport with the customer, with clear and confident communication.
• Focus to be on customer satisfaction and first-time resolution.
• Engaging with the technical team for providing faster resolutions to technical issues.
• Working closely with the technical content team to identify gaps in the help module.
• Willingness to work night shifts.

  Eligibility Criteria:

  →Any Graduate in any field

  Preferred skill:

  →Should have excellent verbal and written communication skills.

  →ready to work for 24*7 shifts with outstanding customer handling skills.

  →good understanding of modern IT management,

  →ITSM concepts, exposure in Microsoft OSs

  →basic networking concepts, knowledge in Windows OS/applications

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