Wipro has announced a job notification for the post of Technical Lead. A student from various disciplines can apply for Wipro Recruitment 2022. Interested and eligible candidates can read more details below 

Wipro Recruitment 2022:

Company NameWipro 
Post NameTechnical Lead
Salary 3.6 LPA*
Experience0-2 yr
Job LocationChennai
Not Disclosed
Last date to applyASAP

Job Description:

Wipro is hiring candidates for the post of Technical Lead.

Job Responsibilities:

Review performance dashboard and the scores for the team

Support the team in improving performance parameters byproviding technical support and process guidance

Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions

Ensure standard processes and procedures are followed to resolveall client queries

Resolve client queries as per the SLA's defined in thecontract

Develop understanding of process/ product for the team membersto facilitate better client interaction and troubleshooting

Document and analyze call logs to spot most occurring trends toprevent future problems

Identify red flags and escalate serious client issues to Teamleader in cases of untimely resolution

Ensure all product information and disclosures are given toclients before and after the call/email requests

Avoids legal challenges by monitoring compliance with serviceagreements

Eligibility Criteria:

Any Graduate from any stream 

Preferred skill:

Excellent verbal written communication skills

Good communication and co-ordination skills

Strong problem-solving skills with great attention to detail and critical thinking

Quality oriented highly committed

Positive attitude with willingness to learn

Great team player

Ability to lead and work independently with full ownership

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About Wipro:

Wipro Limited is an Indian multinational corporation that provides information technology, consulting, and business process services. The Fortune India 500 ranks it the 29th largest Indian company by total revenue. It is also ranked the 9th largest employer in India with over 200,000 employees.

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