Postman Job Opportunity is hiring for the post of Customer Support Intern. A student from various disciplines can apply for Postman off-campus recruitment drive 2022. Interested and eligible candidates can read more details below 

Postman Recruitment 2022:

Company NamePostman
Post NameCustomer Support Intern
Salary20K -30K /Month*
Experience0-2 yr
Job LocationWork from Home

Job Description:

Postman is hiring candidates for the post of Customer Support Intern.

Job Responsibilities:

Manage a queue of non-technical support tickets

Prioritize issues based on severity and customer impact

Work on 50+ tickets/week across Zendesk, Salesforce and JIRA within defined SLAs

Triaging of Sales leads, Security, Legal and other inquiries to different internal teams

Handle payments, refunds, credits and other sensitive customer requests 

Collaborate with many cross-functional organizations daily

Raise product bugs to relevant teams

Participate in our 24/7 global coverage plan

Eligibility Criteria:

Any Degree From any stream

Preferred skill:

Excellent written and verbal communication skills

Flexibility to work different shifts (including evenings, weekends, or holidays)

Comfortable working on saturday and sunday as this is a weekend support position

Good composition skills – ability to compose grammatically correct and concise written response

Ability to provide high quality work support while handling a significant volume of inquiries (50+/week)

Hands on experience with Zendesk, Salesforce, JIRA is a positive

Self-starter, working autonomously to find workarounds and solutions, but knows when to ask for help

An ability to adapt to rapidly-changing environments and processes

Click here for HR Interview Questions and Answers

Click here forWipro Interview Questions

Click here forAccenture Interview Questions

Click here forTCS Interview Questions

Click here forInfosys Interview Questions

Click here for Mindtree Interview Questions

Note: This is a paid internship for 6 months with a possibility of conversion to a full time job

About Postman:

Postman is an API platform for building and using APIs. Postman simplifies each step of the API lifecycle and streamlines collaboration so you can creat.