Amazon has announced a job notification for the post of Voice Process. A student from various disciplines can apply for Amazon Recruitment 2022. Interested and eligible candidates can read more details below for Careers, Recruitment, Eligibility, Requirements, Salary, Skills, etc
Amazon Recruitment 2022:
|Post Name||Voice Process|
|Job Location||work from home( Mumbai)|
|Last date to apply||Apply ASAP|
Amazon Off-campus hiring candidates for the post of Voice Process.
→The Seller Support Associate demonstrates end-to-end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
→Demonstrates effective, clear, and professional written and oral communication.
→Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.
→Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
→Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
→Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
→Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
→Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
→Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.
→Any Graduate from Any Stream
→0 1-year work experience
→Any relevant certifications will be an added advantage
→Excellent written and verbal communication in English.
→Along with English, this role also requires communicating in Hindi.
→Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
→Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.
→During the first four months (Training Transition) no unplanned leaves are allowed.
→Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.
→Home environment free from background noise where you can connect to the internet and work on your deliverables.
→Should have a good internet connection with a minimum speed of 20 MBPS or better and should have at least 100 GB data from a reliable provider.
→Should have access to mobile phone at all times from a reliable provider.
→Should have power back up in case of power shut down.
→Should be willing interact with Seller over calls / email / chat depending on the business need.
→Should be able to join in 0 – 15 days
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Amazon.com, Inc. is an American multinational conglomerate that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S.
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