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Email Writing Practice Sets Qs :: Practice Set 17

Home > Freshers Archives > Email Writing 17 > Email Writing Mock Test Qs
You are an employee working in the ticket resolve section of a marketing company Zuper Sales and Design. You have got a ticket where a customer money got deducted twice the amount for the single product and he wants to know why it has happened and asking for the amount to be refunded back in his account. Write an email for the same providing the customer with the necessary information.
Question :: 1
Outline:

twice - amount - technical fault - apologize - money - account - refund - 24 to 48 hours - inconvenience - help - contact

Points to Remember :
  • You can use your own phrases along with all the Phrases/Outlines given in question(Make sure you insert all the words into the body of your mail).
  • Write the starting and end salutations properly.
  • Don’t skip any of the given words/phrases.
  • Addressing and signing should be as information given in question.Sign the name with the name provided in the question, avoid using your own name. In case it is not mentioned then only use your own name with proper designation. Always write “Regards”, “Thanks”, “Warm Regards” before signing it.   
  • It is advisable to write in normal English with good grammar and spelling and punctuation in TCS email Topics.
  • Time limit for Mock Test will be 10 minutes (Same as TCS Email Writing Test), However Practice Set don't have time limit.
  • Common grammatical rules, punctuation should be according to standard English.
  • Use simple sentences rather than compound and complex sentences.
  • Proper word order is very important to convey the intended meaning.

Rate This: +0 -0

Rating : 10/10

Total Time : 10 Min

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Total Spelling Mistake: 7

" dear shatmkjkk,
i would like to inform you about twice amount has been detected due to some technical issuses. i am the employee working in the ticket resolve section of marketing company zuper sales and design ,i am not incovenience due to this issuse from our company.for the reason of technical fault your money cut twice a day for single product.your money will be back for few days. your amount is credited to you with in 24 to 48 hours.your account details can send me re-again help through by contact me this mobile number. the amount refund again to your account. i really apologize to you due some technical issues."



Total Used Phrase/Outline: 10

" dear shatmkjkk,
i would like to inform you about twice amount has been detected due to some technical issuses. i am the employee working in the ticket resolve section of marketing company zuper sales and design ,i am not incovenience due to this issuse from our company.for the reason of technical fault your money cut twice a day for single product.your money will be back for few days. your amount is credited to you with in 24 to 48 hours.your account details can send me re-again help through by contact me this mobile number. the amount refund again to your account. i really apologize to you due some technical issues."


Total Unused Phrase/Outline: 1
1. inconvenience


Total Words Count: 110

Total Time: 10 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +0 -0

Rating : 9/10

Total Time : 7 Min

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Sorry No comments found

Total Spelling Mistake: 1

" Dear Sir,

Greetings for the day!

You booked the ticket from our site. Twice the amount has been charged to you. This is happened due to some technical fault. I apologize you for this issue. I assure you that the money will be refunded in your account you used while booking. This process will take 24 to 48 hours.
Sorry for the inconvenience. If you need any help, feel free to contact us at our company number.
Thanks and regards,
Narayan"



Total Used Phrase/Outline: 11

" Dear Sir,

Greetings for the day!

You booked the ticket from our site. Twice the amount has been charged to you. This is happened due to some technical fault. I apologize you for this issue. I assure you that the money will be refunded in your account you used while booking. This process will take 24 to 48 hours.
Sorry for the inconvenience. If you need any help, feel free to contact us at our company number.
Thanks and regards,
Narayan"


Total Unused Phrase/Outline: 0


Total Words Count: 81

Total Time: 7 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +0 -0

Rating : 9/10

Total Time : 10 Min

Add Comments
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Sorry No comments found

Total Spelling Mistake: 2

" Dear customer,

This is to inform you that , you have booked a ticket but due to some technical fault the amount deducted twice.We are apologize for this activity.
Your money is safely transferred to your account. It will be refund within 24 to 28 hours.If you need any help please contact us.Once again sorry for the inconvenience.

Thanks and Regards
ABC,employee
Zuper Sales and Design"



Total Used Phrase/Outline: 10

" Dear customer,

This is to inform you that , you have booked a ticket but due to some technical fault the amount deducted twice.We are apologize for this activity.
Your money is safely transferred to your account. It will be refund within 24 to 28 hours.If you need any help please contact us.Once again sorry for the inconvenience.

Thanks and Regards
ABC,employee
Zuper Sales and Design"


Total Unused Phrase/Outline: 1
1. 24 to 48 hours


Total Words Count: 65

Total Time: 10 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +0 -0

Rating : 9/10

Total Time : 9 Min

Add Comments
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Sorry No comments found

Total Spelling Mistake: 1

" Dear sir,
marketing company
sorry to say due to technical fault, your money is deducted twice so please your money will be refund within 24 to 48 hours in your account .My whole team is apologize of this .In future if will no get your money please contact .I Happy to help you . This type of problem never occur in future. My company also take care all these thing so customer never faces any of problem .If your product is not good please informs us







Thanks & regards
abc"



Total Used Phrase/Outline: 9

" Dear sir,
marketing company
sorry to say due to technical fault, your money is deducted twice so please your money will be refund within 24 to 48 hours in your account .My whole team is apologize of this .In future if will no get your money please contact .I Happy to help you . This type of problem never occur in future. My company also take care all these thing so customer never faces any of problem .If your product is not good please informs us







Thanks & regards
abc"


Total Unused Phrase/Outline: 2
1. amount 2. inconvenience


Total Words Count: 89

Total Time: 9 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +1 -0

Rating : 10/10

Total Time : 10 Min

Add Comments
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Sorry No comments found

Total Spelling Mistake: 1

" Dear customer
I am a employee from zuper sales and design. it came to my notice that your money has deducted twice for the amount for single product. I had investigated the issue and I found that due to a technical fault you amount has deducted twice . I sincerely apologize to you about the inconvenience we have caused. the money will be refund to your account within 24 to 48 hours. If you need any further help I am sharing my contact below.
thank you"



Total Used Phrase/Outline: 11

" Dear customer
I am a employee from zuper sales and design. it came to my notice that your money has deducted twice for the amount for single product. I had investigated the issue and I found that due to a technical fault you amount has deducted twice . I sincerely apologize to you about the inconvenience we have caused. the money will be refund to your account within 24 to 48 hours. If you need any further help I am sharing my contact below.
thank you"


Total Unused Phrase/Outline: 0


Total Words Count: 85

Total Time: 10 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +0 -0

Rating : 9/10

Total Time : 8 Min

Add Comments
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Sorry No comments found

Total Spelling Mistake: 0

" Dear customer,

We see that your money got deducted twice for the single product. There was some technical fault and we are resolving it. We apologize for the inconvenience caused to you. We shall refund the extra amount that was deducted to your bank account. This may take 24 to 48 hours.

Feel free to contact us in case of any additional help that you may need.

Regards,
Mary"



Total Used Phrase/Outline: 11

" Dear customer,

We see that your money got deducted twice for the single product. There was some technical fault and we are resolving it. We apologize for the inconvenience caused to you. We shall refund the extra amount that was deducted to your bank account. This may take 24 to 48 hours.

Feel free to contact us in case of any additional help that you may need.

Regards,
Mary"


Total Unused Phrase/Outline: 0


Total Words Count: 69

Total Time: 8 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +0 -0

Rating : 9/10

Total Time : 8 Min

Add Comments
Please login to add comments

Sorry No comments found

Total Spelling Mistake: 2

" Dear Customer

I want to inform you that we received your query. We have got a ticket and your money got deducted twice the amount of product. It happened due to some technical fault. I want to apologize you for the inconvenience you are facing. Your money will be refund in your account between 24 to 48 hours. You can contact us from 9am to 6pm, we will help you.

Thanks

Regards
ABC"



Total Used Phrase/Outline: 11

" Dear Customer

I want to inform you that we received your query. We have got a ticket and your money got deducted twice the amount of product. It happened due to some technical fault. I want to apologize you for the inconvenience you are facing. Your money will be refund in your account between 24 to 48 hours. You can contact us from 9am to 6pm, we will help you.

Thanks

Regards
ABC"


Total Unused Phrase/Outline: 0


Total Words Count: 73

Total Time: 8 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +0 -0

Rating : 9/10

Total Time : 10 Min

Add Comments
Please login to add comments

Sorry No comments found

Total Spelling Mistake: 2

" Dear sir
Marketing company
i want to draw your attention due to technical fault your money is deducted .I assure you that amount back in your account within 24 to 48 hours,if within that time not get money .i contact with my manager he resolve the problem .i very apologize for that this time of mistake never occurs in future .My whole team be ware of every thing so customer not facing any time of problem like money is twice deducted in account whether if they take only one product .so inconvenience my whole team feel very regert"



Total Used Phrase/Outline: 9

" Dear sir
Marketing company
i want to draw your attention due to technical fault your money is deducted .I assure you that amount back in your account within 24 to 48 hours,if within that time not get money .i contact with my manager he resolve the problem .i very apologize for that this time of mistake never occurs in future .My whole team be ware of every thing so customer not facing any time of problem like money is twice deducted in account whether if they take only one product .so inconvenience my whole team feel very regert"


Total Unused Phrase/Outline: 2
1. refund 2. help


Total Words Count: 98

Total Time: 10 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +0 -0

Rating : 10/10

Total Time : 8 Min

Add Comments
Please login to add comments

Sorry No comments found

Total Spelling Mistake: 0

" Dear,
I would like tell you that due to some technical faults in our system amount will be deducted twice for each customer. We are very regret for this situation and we are also apologize for this. People who are facing lots of problem we will regret for this problem. The problem will be solved as soon as by our company. so, I would ike to you inform you that do not get scared your money refund in your account within 24 to 48 hours. If you have any doubt please contact me. we are always ready for help you. Again we are apologize for this inconvenience.
Thanks and Regards
Ram"



Total Used Phrase/Outline: 11

" Dear,
I would like tell you that due to some technical faults in our system amount will be deducted twice for each customer. We are very regret for this situation and we are also apologize for this. People who are facing lots of problem we will regret for this problem. The problem will be solved as soon as by our company. so, I would ike to you inform you that do not get scared your money refund in your account within 24 to 48 hours. If you have any doubt please contact me. we are always ready for help you. Again we are apologize for this inconvenience.
Thanks and Regards
Ram"


Total Unused Phrase/Outline: 0


Total Words Count: 111

Total Time: 8 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +1 -0

Rating : 10/10

Total Time : 10 Min

Add Comments
Please login to add comments

Sorry No comments found

Total Spelling Mistake: 0

" Dear Manager,

This is to inform you that, I bought one product from your company through online yesterday. But the issue is that the product got priced twice of the original cost the of the product. The quoted amount is different and charged price is different. this is unfair to charge the price as double of the cost the product. so we here by resending/ rejecting the product and it may reach you by end of this week end.

So please go through the specification details/ quoted details to the customers initially, and let us the reason for charging the cost twice.

Without proper reason it is unfair to charge the price as double of the cost the product. And again we are open to purchase the product if it gets delivered to us as per terms and conditions.

Thanks
RAJESH"



Total Used Phrase/Outline: 2

" Dear Manager,

This is to inform you that, I bought one product from your company through online yesterday. But the issue is that the product got priced twice of the original cost the of the product. The quoted amount is different and charged price is different. this is unfair to charge the price as double of the cost the product. so we here by resending/ rejecting the product and it may reach you by end of this week end.

So please go through the specification details/ quoted details to the customers initially, and let us the reason for charging the cost twice.

Without proper reason it is unfair to charge the price as double of the cost the product. And again we are open to purchase the product if it gets delivered to us as per terms and conditions.

Thanks
RAJESH"


Total Unused Phrase/Outline: 0


Total Words Count: 141

Total Time: 10 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.