Email Writing Practice Sets Qs :: Practice Set 5
Apologize - regret for inconvenience - replace SIM card - thank for being patient
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Besides the given phrases and outlines, you can also use your own to build the email content. But, please ensure that you make use of all the mentioned phrases.
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Maintain proper salutations in the beginning and in the end.
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Do not skip any of the given phrases or outlines
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Read the question carefully and extract necessary details like signing and addressing information. Use this information ONLY if it is available in the question. If not, then you can use your own name with relevant designation. Please use “Regardsâ€, “Thanks†and “Warm Regards†in the signature part.
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It is always advisable to use simple English with perfect grammar, punctuation and no spelling mistakes in TCS email topics.
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Similar to the TCS Email Writing Test, the time limit for Mock Test is 10 minutes. However, Practice set doesn’t have a time limit.
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Please keep in mind the common grammar and punctuation rules and maintain proper words while constructing the sentences.
We sincerely apologize about the issue that you are facing now. We know you have been our loyal customer from very long time and we are very sorry for the inconvenience that is causing. We promised, we will replace your old sim card with a new one. It would take 2 days to deliver your new sim card to your doorstep.
Thank you for being so patient with us.
Thanks
kim
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123 Main Lane
Fayetteville, NC 28303
Mr. Unsatisfied Customer
4567 Consumer Ln
Dover, CO 78456
Dear Mr. Customer:
We understand that you have a SIMS card that is not functioning properly and thus not being able to use your phone. We sincerely apologize for any inconvenience that this has caused you. We have taken the liberty of ordering you a new SIMS card which will be mailed out to you immediately.
We appreciate your patience and understanding in this matter.
Sincerely,
Kim
Executive Manager
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I received your concerns regarding your SIM card not working. I sincerely apologize for the inconvenience this has caused you. We appreciate you as a loyal customer and have express shipped you a new SIM card that should arrive to you tomorrow by 3:00 p.m., via UPS. See tracking number below for updates: VFMTLC2020. Also, please accept the Vodafood virtual coupon attached, for a free combo meal from our fast food chain located near your home store. Thank you again for your business. Please fee free to let me know if there is anything else you need.
Respectfully,
Kim
Vodafone Executive Manager
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I am Kim Shelby, Executive Manager at Vodapfone. I have recently received an email concerning your SIMS card isn't working. I first would like to apologize for this inconvenience. Being that you're a loyal customer I am taking the initiative to get a new SIMS card sent out to you within 48 hours of this email. If you have not received a new SIMS card within the next two days please reach back out to me via email and/or via phone. Once again I'd like to apologize about this situation, and thank you for your understanding and being patient during this time.
Kim Shelby Executive Manager
(336) 213-4555
kim.shelby@gmail.com
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I hope this email finds you well. I am Kim Jones, Executive Manager at Vodafone. I recently received a complaint email from you concerning your SIM card not working. I would like to first apologize to you for any inconvenience this has caused. I know and understand how important having your phone working is.
Being that you are a valued and loyal customer I am certain that you are not pleased by this understandably. I am going to be sending you out a brand new one over night and you should have it with in the next two days. If you do not have it in 2 days please feel free to contact me directly via phone or email at he provided methods below. Once again I apologize about this inconvenience. Best wishes to you and thank you for understanding and patients on this matter.
Kim Jones Executive Manager
(123)456-7890 ext 555
K.Jones@vodafone.com
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My name is Kim Flowers, Executive Manager with Vodafone. I recently received an email from you stating that your SIMs card is not working.
First, let me apologize for any inconvenience that you may have endured. Secondly, let me thank you for being a loyal customer to Vodafone. We will replace your SIM card and ship it overnight. You should receive it in the next two days. If you do not receive your SIMs card in the next 48 hours please contact me directly at the contact information I have provided below.
Again you have my deepest regret for any inconvenience this may have cause. Thank you for being patient as we rectify this issue.
Kim Flowers,
Executive Manager
P: 1(888)123-4567 ext. 8901
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How are you doing today? This is the Executive Manager at Vodaphone. It was brought to my attention that your SIM card is no longer working. I do sincerely apologize & the regret for inconvenience. I wanted to inform you that within 48 hours you will have a new replace SIM card with your current number. Thank you for being patient, as you allowed us to find a solution for you.
Thanks and Regards
Kim Johnson, Executive Manager
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How are you doing today sir? This is the Executive Manager at Vodaphone, It was brought to my attention that your SIM card isn’t working. I do sincerely apologize for the inconvenience. I wanted to inform you that within 48 hours you will have a new replacement SIM card with your current number. Thank you for being so patient, as you allowed us to find a solution for you.
Thanks and Regards
Kim Johnson, Executive Manager
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"Dear Sir/Madam
I apologize for the problem you are facing . I m personally looking to this complain . Ensuring to give solution with in 48 hours by replacing with a new sim with same number.Thank you for being with us .
Thanks
Kabir""
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Greetings from Vodaphone Ltd.,Hope you are doing well . I apologise for the inconvinience you are facing as your sim is not working , I would request you to visit your nearest Vodaphone center to get your sim exchanged with a new-one at zero cost. Afterwards , your new sim will be activated within 1 day. Thanks for your continued patience, Ping me anytime on the given e-mail address .
Thanks and Regards
Executive Manager (Vodaphone)
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