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Email Writing Practice Sets Qs :: Practice Set 1

Home > Freshers Archives > Email Writing > Email Writing Mock Test Qs
You are Mr. Chopra and you recently bought a car from Smart Automotive Company. Write an email to Mr. Ahmed, the manager of Smart Automotive Company, explaining the poor quality of vehicle service offered to you in the city.
Question :: 2
Outline:

very few - service centers - complaints - pending problems - maintenance - cost - time - delivery - increase - customer satisfaction

Points to Remember :

 

  • Besides the given phrases and outlines, you can also use your own to build the email content. But, please ensure that you make use of all the mentioned phrases.

  • Maintain proper salutations in the beginning and in the end.

  • Do not skip any of the given phrases or outlines

  • Read the question carefully and extract necessary details like signing and addressing information. Use this information ONLY if it is available in the question. If not, then you can use your own name with relevant designation. Please use “Regards”, “Thanks” and “Warm Regards” in the signature part.

  • It is always advisable to use simple English with perfect grammar, punctuation and no spelling mistakes in TCS email topics.

  • Similar to the TCS Email Writing Test, the time limit for Mock Test is 10 minutes. However, Practice set doesn’t have a time limit.

  • Please keep in mind the common grammar and punctuation rules and maintain proper words while constructing the sentences.


Rate This: +1 -0

Rating : 9/10

Total Time : 6 Min

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Total Spelling Mistake: 0

" Hello,
Mr. Ahmad
Manager, Smart Automotive Company,

Sir I have bought a car last month and I needed it be be service properly. Since your service centers are very few in this city, I had come to your service center I have complaint regarding your poor service which cost me me time and not a very good customer satisfaction Due to pending problems at your center I had to wait like five hours to have my car fixed.

Kindly do increase your branches as well as quality of the service you provide to customer and fulfil their satisfaction. I am hoping that you will improve the same.

Thank you
Mr Chopra"



Total Used Phrase/Outline: 7

" Hello,
Mr. Ahmad
Manager, Smart Automotive Company,

Sir I have bought a car last month and I needed it be be service properly. Since your service centers are very few in this city, I had come to your service center I have complaint regarding your poor service which cost me me time and not a very good customer satisfaction Due to pending problems at your center I had to wait like five hours to have my car fixed.

Kindly do increase your branches as well as quality of the service you provide to customer and fulfil their satisfaction. I am hoping that you will improve the same.

Thank you
Mr Chopra"


Total Unused Phrase/Outline: 3
1. complaints   2. maintenance   3. delivery   


Total Words Count: 111

Total Time: 6 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +2 -1

Rating : 10/10

Total Time : 10 Min

Add Comments
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Sorry No comments found

Total Spelling Mistake: 2

" Hi Mr.Ahmed,

I brought a new Audi A5 near Chennai. It was good till last month but i had faced a problem in AC system of the car, so i brought the car to my nearest service station. The customer service person in the auto mobile station told me that the replacement part is not available and it can take more than 3 days to arrive the part. I have enquired about other service station to the customer service person and he replied with there are very few service centers are in Tamilnadu. Here i would like to rise a complaints about pending maintenance problem. It took my time, cost and delay in delivery of the car.Due to that my frustration levels are increased. Customer satisfaction is the most important think to be successful ."



Total Used Phrase/Outline: 9

" Hi Mr.Ahmed,

I brought a new Audi A5 near Chennai. It was good till last month but i had faced a problem in AC system of the car, so i brought the car to my nearest service station. The customer service person in the auto mobile station told me that the replacement part is not available and it can take more than 3 days to arrive the part. I have enquired about other service station to the customer service person and he replied with there are very few service centers are in Tamilnadu. Here i would like to rise a complaints about pending maintenance problem. It took my time , cost and delay in delivery of the car.Due to that my frustration levels are increase d. Customer satisfaction is the most important think to be successful ."


Total Unused Phrase/Outline: 1
1. pending problems   


Total Words Count: 134

Total Time: 10 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +2 -0

Rating : 9/10

Total Time : 5 Min

Add Comments
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Sorry No comments found

Total Spelling Mistake: 1

" Hi Mr. Ahmed,

I am Mr. Chopra, I recently bought a new car from your dealership.

The reason of this email is because very few service centers have taken the time to address the different concerns which have arised recently in our community. Complaints have been filled due to pending problems in regards to maintenance of the vehicles, also it takes time and a lot of money to contact you. We hope that the delivery of a proper answer may increase the quality of the services provided by your company, and that we can get the right customer satisfaction.

We hope that this information may get to you quick, and that a solution can be provided in a timely manner,

Regards."



Total Used Phrase/Outline: 9

" Hi Mr. Ahmed,

I am Mr. Chopra, I recently bought a new car from your dealership.

The reason of this email is because very few service centers have taken the time to address the different concerns which have arised recently in our community. Complaints have been filled due to pending problems in regards to maintenance of the vehicles, also it takes time and a lot of money to contact you. We hope that the delivery of a proper answer may increase the quality of the services provided by your company, and that we can get the right customer satisfaction.

We hope that this information may get to you quick, and that a solution can be provided in a time ly manner,

Regards."


Total Unused Phrase/Outline: 1
1. cost   


Total Words Count: 121

Total Time: 5 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +7 -2

Rating : 6/10

Total Time : 6 Min

Add Comments
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Sorry No comments found

Total Spelling Mistake: 3

" Dear Mr. Ahmed,

i would like to bring this into your kind attention! that recently i have bought a car from Smart Automotive Company and the service i have gotten were very poor as i'am not at all satisfy with the serives. They make us wait a lot the quality of the services were very low.

Kindly train your staff about services so that your buyer wouldn't suffer.

regards,

Chopra"



Total Used Phrase/Outline: 0

" Dear Mr. Ahmed,

i would like to bring this into your kind attention! that recently i have bought a car from Smart Automotive Company and the service i have gotten were very poor as i'am not at all satisfy with the serives. They make us wait a lot the quality of the services were very low.

Kindly train your staff about services so that your buyer wouldn't suffer.

regards,

Chopra"


Total Unused Phrase/Outline: 10
1. very few   2. service centers   3. complaints   4. pending problems   5. maintenance   6. cost   7. time   8. delivery   9. increase   10. customer satisfaction  


Total Words Count: 70

Total Time: 6 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +11 -3

Rating : 10/10

Total Time : 10 Min

Add Comments
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Sorry No comments found

Total Spelling Mistake: 4

" Hello Mr. Ahmed,
Manager of smart Automotive company
Kanpur, Uttar prades.

I recently bought a car from your company and i have some complaints regarding the services centers. On 28 feb i had to done maintenance of the car and i drove it to services center, then there i got to know that there had already more cars in a queue for maintenance and this type of pending problems frequently happens, so it took much of time and cost to get maintained and if this type of delivery system remains as it is, then there would be very few customer satisfaction with the company and it would increase increase problem of both sides. Please take some step ahead to make reliable the system of services to your customers.

Sincerely
Rishabh Verma"



Total Used Phrase/Outline: 9

" Hello Mr. Ahmed,
Manager of smart Automotive company
Kanpur, Uttar prades.

I recently bought a car from your company and i have some complaints regarding the services centers. On 28 feb i had to done maintenance of the car and i drove it to services center, then there i got to know that there had already more cars in a queue for maintenance and this type of pending problems frequently happens, so it took much of time and cost to get maintained and if this type of delivery system remains as it is, then there would be very few customer satisfaction with the company and it would increase increase problem of both sides. Please take some step ahead to make reliable the system of services to your customers.

Sincerely
Rishabh Verma"


Total Unused Phrase/Outline: 1
1. service centers   


Total Words Count: 131

Total Time: 10 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +5 -1

Rating : 7/10

Total Time : 4 Min

Add Comments
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Sorry No comments found

Total Spelling Mistake: 1

" FROM: Choprahouse1234@gmail.com
TO: SunilAhmad5678@gmail.com
CC:
BCC:
SUBJECT: complaining about poor quality of vehicle service offered in the city.
27th February 2019
Sir
1 week ago I bought a car from your company. there were very few cars available at that time and when I asked them about their new stock then they refused to tell. they told me to select a car from those. the quality was fine but the cost was too high it that was out of my budget. I asked them to give some discount then they gave only 5% discount on it. I asked them to deliver the car at my home. and when I got the car it has too many scratches and then when I complained them about the car they refused to exchange it.
they told me that I have made scratches and refused to take it back.
so now its my humble request to you to either exchange that car or take it back.
i hope that you will listen to my request and take action accordingly.
yours truly
Mr.Chopra"



Total Used Phrase/Outline: 3

" FROM: Choprahouse1234@gmail.com
TO: SunilAhmad5678@gmail.com
CC:
BCC:
SUBJECT: complaining about poor quality of vehicle service offered in the city.
27th February 2019
Sir
1 week ago I bought a car from your company. there were very few cars available at that time and when I asked them about their new stock then they refused to tell. they told me to select a car from those. the quality was fine but the cost was too high it that was out of my budget. I asked them to give some discount then they gave only 5% discount on it. I asked them to deliver the car at my home. and when I got the car it has too many scratches and then when I complained them about the car they refused to exchange it.
they told me that I have made scratches and refused to take it back.
so now its my humble request to you to either exchange that car or take it back.
i hope that you will listen to my request and take action accordingly.
yours truly
Mr.Chopra"


Total Unused Phrase/Outline: 7
1. service centers   2. complaints   3. pending problems   4. maintenance   5. delivery   6. increase   7. customer satisfaction  


Total Words Count: 178

Total Time: 4 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +4 -1

Rating : 7/10

Total Time : 5 Min

Add Comments
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Sorry No comments found

Total Spelling Mistake: 2

" Dear Mr. Ahmed,

i'm here to inform you that i recently bought a car from smart automotive company. firstly i want to say that there is very few service centers of this company in my city. i want to complaint that i am not happy by your maintenence your services are very costly so please look toward this issue."



Total Used Phrase/Outline: 3

" Dear Mr. Ahmed,

i'm here to inform you that i recently bought a car from smart automotive company. firstly i want to say that there is very few service centers of this company in my city. i want to complaint that i am not happy by your maintenence your services are very cost ly so please look toward this issue."


Total Unused Phrase/Outline: 7
1. complaints   2. pending problems   3. maintenance   4. time   5. delivery   6. increase   7. customer satisfaction  


Total Words Count: 59

Total Time: 5 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +4 -1

Rating : 8/10

Total Time : 7 Min

Add Comments
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Sorry No comments found

Total Spelling Mistake: 5

" Dear Mr. Ahmed,
Recently I bought a new car in in your smart automotive company. But day by day several problems arised in that car. This was arosed only due to only few service centre is there in our area. Regarding this i had submitted many complaints, but all of these problems are pending, so cannot able to done proper maintanance so,we go for other centres and the cost for that is very high and take more ttime for delivery. So please increase the service centres for the customer satisfaction. PLEASE DONT IGNORE THIS TOO.

Thank you,
Mr. Chopra"



Total Used Phrase/Outline: 6

" Dear Mr. Ahmed,
Recently I bought a new car in in your smart automotive company. But day by day several problems arised in that car. This was arosed only due to only few service centre is there in our area. Regarding this i had submitted many complaints , but all of these problems are pending, so cannot able to done proper maintanance so,we go for other centres and the cost for that is very high and take more t time for delivery . So please increase the service centres for the customer satisfaction. PLEASE DONT IGNORE THIS TOO.

Thank you,
Mr. Chopra"


Total Unused Phrase/Outline: 4
1. very few   2. service centers   3. pending problems   4. maintenance   


Total Words Count: 99

Total Time: 7 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +2 -3

Rating : 7/10

Total Time : 2 Min

Add Comments
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Sorry No comments found

Total Spelling Mistake: 0

" Dear sir,
I am Chopra and I have recently brought a car from your company. After several weeks new complaints were arising day by day. The main problem is due to very few service centers and the pending problems are not satisfied. The maintenance cost is also really high and the delivery time also not satisfied. The company increase the spare cost and it reduces the customer satisfaction.
Thanking you"



Total Used Phrase/Outline: 10

" Dear sir,
I am Chopra and I have recently brought a car from your company. After several weeks new complaints were arising day by day. The main problem is due to very few service centers and the pending problems are not satisfied. The maintenance cost is also really high and the delivery time also not satisfied. The company increase the spare cost and it reduces the customer satisfaction.
Thanking you"


Total Unused Phrase/Outline: 0


Total Words Count: 70

Total Time: 2 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +1 -3

Rating : 9/10

Total Time : 6 Min

Add Comments
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Sorry No comments found

Total Spelling Mistake: 5

" Mr.Ahmed
I am Mr.Chopra, a customer of your Smart Automotive Company. Sir, me and my friend had brought a car from our showroom. Sir, but the customer satisfaction is not at all up to the mark. Sir, You have very few outlets in the city , which forces me to drive nearly 12 kilometers just for a maintenance.
And also the cost of your maintenance is very high compared to other companies, the time they consume for maintenance and also they don't offer delivery.
There are many pending problems in my car which was promised to be cleared the next time. But very few of them very cleared.

So, I would request you to increase your customer satisfaction,and also increase the number of showrooms in the city to attract more customer.

Mr.Chopra
(Customer)"



Total Used Phrase/Outline: 8

" Mr.Ahmed
I am Mr.Chopra, a customer of your Smart Automotive Company. Sir, me and my friend had brought a car from our showroom. Sir, but the customer satisfaction is not at all up to the mark. Sir, You have very few outlets in the city , which forces me to drive nearly 12 kilometers just for a maintenance .
And also the cost of your maintenance is very high compared to other companies, the time they consume for maintenance and also they don't offer delivery .
There are many pending problems in my car which was promised to be cleared the next time . But very few of them very cleared.

So, I would request you to increase your customer satisfaction,and also increase the number of showrooms in the city to attract more customer.

Mr.Chopra
(Customer)"


Total Unused Phrase/Outline: 2
1. service centers   2. complaints   


Total Words Count: 132

Total Time: 6 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.