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You are Mr. Chopra and you recently bought a car from Smart Automotive Company. Write an email to Mr. Ahmed, the manager of Smart Automotive Company, explaining the poor quality of vehicle service offered to you in the city.
Question :: 2
Outline:
very few - service centers - complaints - pending problems - maintenance - cost - time - delivery - increase - customer satisfaction
Points to Remember :
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Besides the given phrases and outlines, you can also use your own to build the email content. But, please ensure that you make use of all the mentioned phrases.
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Maintain proper salutations in the beginning and in the end.
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Do not skip any of the given phrases or outlines
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Read the question carefully and extract necessary details like signing and addressing information. Use this information ONLY if it is available in the question. If not, then you can use your own name with relevant designation. Please use “Regardsâ€, “Thanks†and “Warm Regards†in the signature part.
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It is always advisable to use simple English with perfect grammar, punctuation and no spelling mistakes in TCS email topics.
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Similar to the TCS Email Writing Test, the time limit for Mock Test is 10 minutes. However, Practice set doesn’t have a time limit.
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Please keep in mind the common grammar and punctuation rules and maintain proper words while constructing the sentences.
Email Writing - All you need to know:
Practice Set
From:chopra123@gmail.com
To:ahmednivas@gmail.com
Subject:Issue about the vehcile
Dear sir,
I am Mr.chopra,I have bought a car from Smart Automotive Company last year.Within a very few months ,I left my car to the service centers and at that time service person was very careless about my car service . due to that,I have received many complaints and pending problems about the car.Even,at the time of my car deivery it makes longer time.The cost for delivery of car is also charged at that time.The maintainance of my car was good but within a short period of time my car got repaired .so,to increase customer comfotness ,I request you to make note of that to get more number of customer satisfaction.
Thanks and Regards,
chopra.
To:ahmednivas@gmail.com
Subject:Issue about the vehcile
Dear sir,
I am Mr.chopra,I have bought a car from Smart Automotive Company last year.Within a very few months ,I left my car to the service centers and at that time service person was very careless about my car service . due to that,I have received many complaints and pending problems about the car.Even,at the time of my car deivery it makes longer time.The cost for delivery of car is also charged at that time.The maintainance of my car was good but within a short period of time my car got repaired .so,to increase customer comfotness ,I request you to make note of that to get more number of customer satisfaction.
Thanks and Regards,
chopra.
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Practice Set
Hi Mr.Ahmed
I'm Mr.Chopra, last week have brought a secondhand car among the very few 2021 models from your Smart Automotive Company. Among the service centers, I gave my car to your service center with some of the major complaints. After getting it from service I have faced some of the pending problems which increase my maintenance cost and they have charged a huge amount of maintenance costs at the time of delivery
which does not satisfy customer satisfaction, so I request you to take my vehicle and redo my pending problems.
I'm Mr.Chopra, last week have brought a secondhand car among the very few 2021 models from your Smart Automotive Company. Among the service centers, I gave my car to your service center with some of the major complaints. After getting it from service I have faced some of the pending problems which increase my maintenance cost and they have charged a huge amount of maintenance costs at the time of delivery
which does not satisfy customer satisfaction, so I request you to take my vehicle and redo my pending problems.
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Practice Set
sub: Poor quality of vehicle reg:-
I am Mr.Chopra last month a i have bought a new car. very few days ago i gave my car for service in your smart Automative Company . i am not satisfied with the service because of parts are not fitted prpoerly and they have got high amount for this sevice and delivery time also delay.so please service my car again and give to me i good condition
Thank you
I am Mr.Chopra last month a i have bought a new car. very few days ago i gave my car for service in your smart Automative Company . i am not satisfied with the service because of parts are not fitted prpoerly and they have got high amount for this sevice and delivery time also delay.so please service my car again and give to me i good condition
Thank you
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Practice Set
sub : poor quality services
Hi I am Chopra from Karur , I bought a new xuv700 car from smart Automotive company, after one months I gave a car to general service , and I got a car after 10 days till now I not satisfied on the services so I will give a car to you showroom please rectify the problem
thankyou
Hi I am Chopra from Karur , I bought a new xuv700 car from smart Automotive company, after one months I gave a car to general service , and I got a car after 10 days till now I not satisfied on the services so I will give a car to you showroom please rectify the problem
thankyou
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Practice Set
Hello sir, I am Mr. Chopra ,I recently bought a brand new car from our exclusive showroom. In your company there was very few service centers was available. there was so many many complaints are pending in your side. If it will continues there was a very huge problem you may face. The available service centers, charge high cost for vehicle maintenance. The time taken to service the car also taking much time. If you will rectify these type of issues, you surely increase your delivery percentage and get good customer satisfaction.
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Practice Set
Hello Mr.Ahmed,
I am Mr.Chopra. Very few days ago I bought a car from Automative Company. Two months later I send a car for service and I got a car back from a service in 10 days ago. I face some problems in car and some works are pending.
I am not statisfied in your work. Because service cost is high and service time taken more than one week. So I will send the car and pending works are service properly. You will fullfill the customer satisfaction.
Thanks and regards,
Chopra.
I am Mr.Chopra. Very few days ago I bought a car from Automative Company. Two months later I send a car for service and I got a car back from a service in 10 days ago. I face some problems in car and some works are pending.
I am not statisfied in your work. Because service cost is high and service time taken more than one week. So I will send the car and pending works are service properly. You will fullfill the customer satisfaction.
Thanks and regards,
Chopra.
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Practice Set
To
Mr.Ahmed,
Manager,
Smart Automotive Company.
Sub: Poor quality of customer service
Dear Sir,
I am Chopra, recently I bought a Verna sx model car from your smart automotive company. There are only few service centers in my location. I have faced Many complaints and pending problems in my car after serive my in these stations. The maintenance cost is also high. Delivery time of my car is also late. So I am not satisfied in these customer service. please increase the customer satisfaction to increase the profits.
Regards,
Mr.Chopra
Mr.Ahmed,
Manager,
Smart Automotive Company.
Sub: Poor quality of customer service
Dear Sir,
I am Chopra, recently I bought a Verna sx model car from your smart automotive company. There are only few service centers in my location. I have faced Many complaints and pending problems in my car after serive my in these stations. The maintenance cost is also high. Delivery time of my car is also late. So I am not satisfied in these customer service. please increase the customer satisfaction to increase the profits.
Regards,
Mr.Chopra
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Practice Set
Subject: Poor Quality of Vehicle Service
Dear Mr. Ahmed,
I have recently bought a car from Smart Automotive Company and I am already facing my problems regarding this vehicle.
I am writing this email to give feedback regarding your vehicle services which is not of very good quality. The major issue I have faced is there are very few service centers where I can report my complaints on top of that these complaints are not paid enough heed by them, these remain pending for a long time. It wastes a lot of time also makes maintenance more costly.
I request you to please make your customer service better and deliveries on time. I am looking forward to hearing from you. Thank you.
Regards,
Mr. Chopra
Dear Mr. Ahmed,
I have recently bought a car from Smart Automotive Company and I am already facing my problems regarding this vehicle.
I am writing this email to give feedback regarding your vehicle services which is not of very good quality. The major issue I have faced is there are very few service centers where I can report my complaints on top of that these complaints are not paid enough heed by them, these remain pending for a long time. It wastes a lot of time also makes maintenance more costly.
I request you to please make your customer service better and deliveries on time. I am looking forward to hearing from you. Thank you.
Regards,
Mr. Chopra
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Practice Set
From : Mr.chopra
To : Mr.Ahmad
Subject:Poor quality of service
Sir,
I bought a Audi Car at your Smart Automotive Company , within 2 month I faced lot of problem in a car.In service center's could not identified the exact problem of this car.My valuable time and money totally wasted.So kindly to satisfied the customer to delivery the best quality of car service.
Thanking you
To : Mr.Ahmad
Subject:Poor quality of service
Sir,
I bought a Audi Car at your Smart Automotive Company , within 2 month I faced lot of problem in a car.In service center's could not identified the exact problem of this car.My valuable time and money totally wasted.So kindly to satisfied the customer to delivery the best quality of car service.
Thanking you
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Mock Test
From : chopra@gmail.com
To : ahmed.automotive@gmail.com
Sub : Poor quality of service reg.
Dear Mr.Ahmed,
Recently I bought a Maruti Suzuki 800 model car from your company . Yesterday I approached your service center located at YYY for regular service . Very few employees were concerned about servicing my car . I registered a complaint but no action was taken. The maintenance cost were way too high and time consuming. I expected the delivery to be on time but it too wasn't as I expected. Please kindly look into the situation and kindly take measures to increase customer satisfaction.
Thank you.
Yours faithfully,
Chopra.
Contact no: +123-456-7890
To : ahmed.automotive@gmail.com
Sub : Poor quality of service reg.
Dear Mr.Ahmed,
Recently I bought a Maruti Suzuki 800 model car from your company . Yesterday I approached your service center located at YYY for regular service . Very few employees were concerned about servicing my car . I registered a complaint but no action was taken. The maintenance cost were way too high and time consuming. I expected the delivery to be on time but it too wasn't as I expected. Please kindly look into the situation and kindly take measures to increase customer satisfaction.
Thank you.
Yours faithfully,
Chopra.
Contact no: +123-456-7890
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