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Email Writing Practice Sets Qs :: Practice Set 1

Home > Freshers Archives > Email Writing > Email Writing Mock Test Qs
You are Mr. Chopra and you recently bought a car from Smart Automotive Company. Write an email to Mr. Ahmed, the manager of Smart Automotive Company, explaining the poor quality of vehicle service offered to you in the city.
Question :: 2
Outline:

very few - service centers - complaints - pending problems - maintenance - cost - time - delivery - increase - customer satisfaction

Points to Remember :

 

  • Besides the given phrases and outlines, you can also use your own to build the email content. But, please ensure that you make use of all the mentioned phrases.

  • Maintain proper salutations in the beginning and in the end.

  • Do not skip any of the given phrases or outlines

  • Read the question carefully and extract necessary details like signing and addressing information. Use this information ONLY if it is available in the question. If not, then you can use your own name with relevant designation. Please use “Regards”, “Thanks” and “Warm Regards” in the signature part.

  • It is always advisable to use simple English with perfect grammar, punctuation and no spelling mistakes in TCS email topics.

  • Similar to the TCS Email Writing Test, the time limit for Mock Test is 10 minutes. However, Practice set doesn’t have a time limit.

  • Please keep in mind the common grammar and punctuation rules and maintain proper words while constructing the sentences.


Rate This: +0 -0

Rating : 9/10

Total Time : 10 Min

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Total Spelling Mistake: 4

" Hi Mr. Ahmed,

I recently purchased Suzuki Baleno from Smart Automative Company. I and my family were very happy with the car initially, but after some days its started to give some jerks while pressing clutch. And also the Ac was also not working. So we took it to the service center which are very few in our city. We raised our complaints and discussed about the pending problems. He asked to pay for the maintainence cost on time which was already paid during delivery. Again he increase the amount and said to pay it again. No proper procedure. Please help us in getting customer sattisfaction.

Regards,
MR. Chopra"



Total Used Phrase/Outline: 7

" Hi Mr. Ahmed,

I recently purchased Suzuki Baleno from Smart Automative Company. I and my family were very happy with the car initially, but after some days its started to give some jerks while pressing clutch. And also the Ac was also not working. So we took it to the service center which are very few in our city. We raised our complaints and discussed about the pending problems . He asked to pay for the maintainence cost on time which was already paid during delivery . Again he increase the amount and said to pay it again. No proper procedure. Please help us in getting customer sattisfaction.

Regards,
MR. Chopra"


Total Unused Phrase/Outline: 3
1. service centers 2. maintenance 3. customer satisfaction


Total Words Count: 109

Total Time: 10 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +0 -0

Rating : 6/10

Total Time : 10 Min

Add Comments
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Sorry No comments found

Total Spelling Mistake: 9

" Dear Mr.Ahmed ,
i would like to bring to your kind notice that ,recently i bought a car from smart automotive company.i completed 3000kms
so i decided to give for a service but very few service centres are available and i have gave for as service which is nearer to my locality.i was really disappointed by the service because there is still pending problems and maintanance cost and service charges are too heavy and dissapointed delay in delivery time and htey evne bother of customer satisfaction.please kindly change the service crew and possible customer service centres.
warm regards
pardhu"



Total Used Phrase/Outline: 6

" Dear Mr.Ahmed ,
i would like to bring to your kind notice that ,recently i bought a car from smart automotive company.i completed 3000kms
so i decided to give for a service but very few service centres are available and i have gave for as service which is nearer to my locality.i was really disappointed by the service because there is still pending problems and maintanance cost and service charges are too heavy and dissapointed delay in delivery time and htey evne bother of customer satisfaction.please kindly change the service crew and possible customer service centres.
warm regards
pardhu"


Total Unused Phrase/Outline: 4
1. service centers 2. complaints 3. maintenance 4. increase


Total Words Count: 98

Total Time: 10 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +0 -0

Rating : 6/10

Total Time : 5 Min

Add Comments
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Sorry No comments found

Total Spelling Mistake: 6

" Hi mr.,Ahmed
Iam the customer of your automative car company ,recently I bought a car from ur company which is fully automative .
And recently i have face some problem with service of car ,when i went to service for maintanace i have given some complains about the servicing,few minutes later they noticed my complaint,but they charged too much and did"



Total Used Phrase/Outline: 0

" Hi mr.,Ahmed
Iam the customer of your automative car company ,recently I bought a car from ur company which is fully automative .
And recently i have face some problem with service of car ,when i went to service for maintanace i have given some complains about the servicing,few minutes later they noticed my complaint,but they charged too much and did"


Total Unused Phrase/Outline: 10
1. very few 2. service centers 3. complaints 4. pending problems 5. maintenance 6. cost 7. time 8. delivery 9. increase 10. customer satisfaction


Total Words Count: 60

Total Time: 5 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +0 -0

Rating : 7/10

Total Time : 10 Min

Add Comments
Please login to add comments

Sorry No comments found

Total Spelling Mistake: 0

" Hi Mr. Ahmed,

I, Jyothi, recently bought a car from your company. But, within few days, it got repaired and there are very few service centers in our city. I went and checked with one service center which is very far from our area as I have so many pending problems. They repaired my car and they have charged more. I think the charges that caused for car maintenance is more than the original cost of the car. Even the delivery charges were more and estimated time of delivery was also late.

So, going forward, kindly check the quality and maintenance to increase customer satisfaction which is very important in business area."



Total Used Phrase/Outline: 9

" Hi Mr. Ahmed,

I, Jyothi, recently bought a car from your company. But, within few days, it got repaired and there are very few service centers in our city. I went and checked with one service center which is very far from our area as I have so many pending problems . They repaired my car and they have charged more. I think the charges that caused for car maintenance is more than the original cost of the car. Even the delivery charges were more and estimated time of delivery was also late.

So, going forward, kindly check the quality and maintenance to increase customer satisfaction which is very important in business area."


Total Unused Phrase/Outline: 1
1. complaints


Total Words Count: 112

Total Time: 10 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +3 -0

Rating : 9/10

Total Time : 9 Min

Add Comments
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Sorry No comments found

Total Spelling Mistake: 8

" Hello Mr.Ahmed,
I am one of the customer of your company.I recently bought one car from your company but,it makes too much noise and flames also coming from the car.i struggled to find a service center because there are very less service centers.finally i saw one service center i show my car to them. but they told too many complaints about car and they said it has too many pending problems not only that but also they ask too much of cost and time to delivery.it leads maintainence problem.
so.please as a customer i am suggesting you to improve customer satisfaction.
Regards,
Mr.chopra."



Total Used Phrase/Outline: 7

" Hello Mr.Ahmed,
I am one of the customer of your company.I recently bought one car from your company but,it makes too much noise and flames also coming from the car.i struggled to find a service center because there are very less service centers .finally i saw one service center i show my car to them. but they told too many complaints about car and they said it has too many pending problems not only that but also they ask too much of cost and time to delivery .it leads maintainence problem.
so.please as a customer i am suggesting you to improve customer satisfaction.
Regards,
Mr.chopra."


Total Unused Phrase/Outline: 3
1. very few 2. maintenance 3. increase


Total Words Count: 103

Total Time: 9 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +1 -0

Rating : 6/10

Total Time : 14 Min

Add Comments
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Sorry No comments found

Total Spelling Mistake: 8

" Hello Mr.Ahmed,
I'm the customer of your company.just 3 months back i bought a car from your company.But,I'm unsatisfied about the car it is strucked out and flames are coming from car.i struggled to found a service center in our area because service centers are very less.but, in service center he told the car has many pending problems,he is telling too many complaints about car.finally,he told too much cost to repair and he ask long duration of time to delivery.
so,please instead of selling too many cars sell quality cars which increases the customer satisfaction.
regards,
Mr.chopra."



Total Used Phrase/Outline: 8

" Hello Mr.Ahmed,
I'm the customer of your company.just 3 months back i bought a car from your company.But,i'm unsatisfied about the car it is strucked out and flames are coming from car.i struggled to found a service center in our area because service centers are very less.but, in service center he told the car has many pending problems ,he is telling too many complaints about car.finally,he told too much cost to repair and he ask long duration of time to delivery .
so,please instead of selling too many cars sell quality cars which increase s the customer satisfaction.
regards,
Mr.chopra."


Total Unused Phrase/Outline: 2
1. very few 2. maintenance


Total Words Count: 97

Total Time: 14 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +2 -0

Rating : 10/10

Total Time : 8 Min

Add Comments
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Sorry No comments found

Total Spelling Mistake: 2

" Dear Mr Ahmed,
I would like to inform you that few months before I bought a car from smart automotive company. And now when i wanted for the vehicle service, I found very few service centre in the city, there I found a lot of pending problems , I saw a lot of complaints and grievances were registered from the customer's end because the quality of services offered was very poor. The maintenance cost of the car is quite high. so when I talked with the store representative about servicing they said they need more time for delivery.
Being a customer of your brand I would like to suggest to take care of these things minutely as they matter a lot to increase customer satisfaction.
Thanks and regards,
Mr.Chopra"



Total Used Phrase/Outline: 9

" Dear Mr Ahmed,
I would like to inform you that few months before I bought a car from smart automotive company. And now when i wanted for the vehicle service, I found very few service centre in the city, there I found a lot of pending problems , I saw a lot of complaints and grievances were registered from the customer's end because the quality of services offered was very poor. The maintenance cost of the car is quite high. so when I talked with the store representative about servicing they said they need more time for delivery .
Being a customer of your brand I would like to suggest to take care of these things minutely as they matter a lot to increase customer satisfaction.
Thanks and regards,
Mr.Chopra"


Total Unused Phrase/Outline: 1
1. service centers


Total Words Count: 128

Total Time: 8 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +1 -0

Rating : 9/10

Total Time : 10 Min

Add Comments
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Sorry No comments found

Total Spelling Mistake: 0

" Dear Mr. Ahmed

A few weeks ago, I bought a car from your Smart Automotive Company. And you told me that our products and services are best in every part of cities.
I brought my car to your service centers, and I had seen, mirror of the were loose and sits are not properly arranged. After lodging many complaints, same problems are gets repeated every servicing days.

Many pending problems, yet not repaired. And in the name of maintenance, only your service men makes fool to peoples. And the cost of servicing is very high in our society as compared to other automobile companies.

Very few customers received the cars in time. And your companies delivery servicing is not so good as compared to other automobile companies. And sir, these things are get increases day by day. You have to take some actionable steps to improvised your servicing to satisfy customer. Customer satisfaction should be first priority for any companies.

Regards,
Chopra"



Total Used Phrase/Outline: 9

" Dear Mr. Ahmed

A few weeks ago, I bought a car from your Smart Automotive Company. And you told me that our products and services are best in every part of cities.
I brought my car to your service centers , and I had seen, mirror of the were loose and sits are not properly arranged. After lodging many complaints , same problems are gets repeated every servicing days.

Many pending problems , yet not repaired. And in the name of maintenance , only your service men makes fool to peoples. And the cost of servicing is very high in our society as compared to other automobile companies.

Very few customers received the cars in time . And your companies delivery servicing is not so good as compared to other automobile companies. And sir, these things are get increase s day by day. You have to take some actionable steps to improvised your servicing to satisfy customer. Customer satisfaction should be first priority for any companies.

Regards,
Chopra"


Total Unused Phrase/Outline: 0


Total Words Count: 162

Total Time: 10 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +2 -0

Rating : 5/10

Total Time : 22 Min

Add Comments
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Sorry No comments found

Total Spelling Mistake: 5

" Dear Mr.Ahmed,

Very good afternoon.

I m thankful to your company for very good service provided by your staff when I came to buy a new car but, I m facing some issues regarding car service.

Recently I visited my near service center for service but it was very bad experience for me. Some parts of my cars are not working properly after servicing.

Kindly note that mirror is also loose nd also have issue with seats.I m not able to move my seats properly nd there are some issues with car engine.

You are requested to work on my problem and hope I wil get revert soon.

Thank you,"



Total Used Phrase/Outline: 0

" Dear Mr.Ahmed,

Very good afternoon.

I m thankful to your company for very good service provided by your staff when I came to buy a new car but, I m facing some issues regarding car service.

Recently I visited my near service center for service but it was very bad experience for me. Some parts of my cars are not working properly after servicing.

Kindly note that mirror is also loose nd also have issue with seats.I m not able to move my seats properly nd there are some issues with car engine.

You are requested to work on my problem and hope I wil get revert soon.

Thank you,"


Total Unused Phrase/Outline: 10
1. very few 2. service centers 3. complaints 4. pending problems 5. maintenance 6. cost 7. time 8. delivery 9. increase 10. customer satisfaction


Total Words Count: 110

Total Time: 22 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.

Rate This: +2 -0

Rating : 10/10

Total Time : 8 Min

Add Comments
Please login to add comments

Sorry No comments found

Total Spelling Mistake: 4

" Dear Mr.Ahmed,
I have bought a car BMW from Smart Automotive Company, recently i faced an issue in A/C and i brought that car back to the showroom where i purchased it but the manager said that the service center for that car is somewhere else. After knowing this i went there and came to know that there are very few service centers open here and lot's of complaints were been same for the A/C and some are been in pending problems. The maintenance of the car is also getting poor and it's cost is high and as well as it takes long time for delivery too. You may need to increase the service centers and make yourself till customer satisfaction.
Thanks and regards
Mr.Chopra"



Total Used Phrase/Outline: 10

" Dear Mr.Ahmed,
I have bought a car BMW from Smart Automotive Company, recently i faced an issue in A/C and i brought that car back to the showroom where i purchased it but the manager said that the service center for that car is somewhere else. After knowing this i went there and came to know that there are very few service centers open here and lot's of complaints were been same for the A/C and some are been in pending problems . The maintenance of the car is also getting poor and it's cost is high and as well as it takes long time for delivery too. You may need to increase the service centers and make yourself till customer satisfaction.
Thanks and regards
Mr.Chopra"


Total Unused Phrase/Outline: 0


Total Words Count: 125

Total Time: 8 Min

Note:

This tool didn't check matters or Grammatical error written in your answer (email). Its verify only (1) The spelling mistake (2) All Phrase/Outline has been used or not (3) Numbers of words (i.e. >50 & <170) and (4) Total time is taken by you to give the answer. Your answer evaluation happens on the basis of all these points and the overall score gets generated out of 10.
It's for your practice before your email writing exam (Mainly TCS E-Mail Writing Exam), whether you are able to write the email by using phrase/outline in given span of time or not.