Email Writing Online Mock Test :: Mock Test Set 9
twice - amount - technical fault - apologize - money - account - refund - 24 to 48 hours - inconvenience - help - contact
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Besides the given phrases and outlines, you can also use your own to build the email content. But, please ensure that you make use of all the mentioned phrases.
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Maintain proper salutations in the beginning and in the end.
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Do not skip any of the given phrases or outlines
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Read the question carefully and extract necessary details like signing and addressing information. Use this information ONLY if it is available in the question. If not, then you can use your own name with relevant designation. Please use “Regardsâ€, “Thanks†and “Warm Regards†in the signature part.
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It is always advisable to use simple English with perfect grammar, punctuation and no spelling mistakes in TCS email topics.
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Similar to the TCS Email Writing Test, the time limit for Mock Test is 10 minutes. However, Practice set doesn’t have a time limit.
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Please keep in mind the common grammar and punctuation rules and maintain proper words while constructing the sentences.
We could see that the customer money got deducted twice the amount for the single product. Looks like the issue is due to a technical fault.
We apologize for the inconvenience caused and have initiated the refund process. The additional money that was deducted from your account will refund in 24 to 48 hours.
For any further assistance of help, contact customer care.
Thanks and Regards,
Customer Support
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We apologize for the inconvenience caused by the twice deduction of the amount for the single product. It was due to the technical fault. Your refund of the money will be credited to your linked bank account. It may take 24 to 48 hours. You can contact us again for further help in case of any issue.
We hope your issue got resolved.
Thanks and regards.
Zuper Sales and Design.
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This mail is to inform you about the about the technical fault in your ticket. We regret about the inconvenience you have faced due to deduction of twice the amount of money credited for your single product in your ticket. We are looking into the matter and we will reach you or contact you after refunding bck the money in your said account as sson as possible. The money will be credited in your account by the said time of 24 to 48 hours. Hope this mail will help you out of your problem and keep shopping with us.
Thanking You
Zuper Sales and Design
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I am Sidharth Customer support executive. Thank you for writing to us.
We are extremely apologize for the bad experience. You have got one ticket but money deducted twice. because of some technical fault ticket amount
charged of two ticket rather than one ticket.
we are regret for our inconvenience. we have been initiated your refund and your amount will be refunded in account within 24 to 48 hours.
please do not hesitate to contact us any further assistance.
Thank you
Regards,
Siddharth mohopatra
Zuper Sales and Design
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Thank you for contacting Zuper Sales and Design.
I am writing this mail to inform you that, there was some technical fault while deducting the amount of product because of that the amount was got deducted twice the amount for the single product. But, the money would be refund in 24 to 48 hours in your account.
We apologized for the inconvenience caused by us.
Hope you understand!!
If you have any concern, Please feel free to contact us.
Regards,
Anu J.
Zuper Sales and Design
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Sorry for the incident. I will resolve the issue as quickly as possible. This was happened due to some system error. You will get your extra paid money in 2 working days.
Thanks for your understanding and patience.
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As an employee of an ticket resolve section i would like to inform you that due to some technical issues your money got deducted twice. We have identified the amount that you have paid.We totally regret for the technical fault and we are asking apologize for it. The money that has been credited from your account will be refund to you within 24 to 48 hours.Sorry for the inconvenience.If you are in need of any help from us please contact to our company.
Thanks and Regards
Customer.
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You got some product in our company ,Unfortunately money got deducted twice the amount for a single product .There is some technical fault in our software and i would like to apologise for deducted twice the amount for single product in your account .The amount will be refund within 24 to 48 hours in your account if you face any inconvenience our company employees will help you and feel free to contact us
Thanks and regards
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Your money was deducted twice for the single product because of
a technical fault so i apologize for that we refund your amount with in 24hours. if you need any help
contact us.
thankyou.
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i have got a ticket where a customer amount got deducted twice.It was technical fault.I really apologize for this issues.The money will be refunded upto 24 to 48hours.Sorry for inconvenience.I will help you to contact.
Thanks & Regards
XXX
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